Terms & Conditions

Longbow Venues Christmas Terms & Conditions

We want your Christmas visit to be as enjoyable and stress-free as possible. Here’s everything you need to know about your booking.

 

BOOKINGS

All bookings are provisional until they have been confirmed by the venue.

 

Please arrive ready to be seated at your booking time. This helps us make sure your experience, and that of our other guests, runs smoothly.

 

If you’re running late, please give us a call. Arriving late may mean that your food takes a little longer to be served or that your time at the table is affected.

 

LARGE TABLE BOOKINGS

The standard venue terms and conditions are applicable for large table reservations regarding pre orders, timings and requirements.

 

MENUS & DEPOSITS

We know organising a Christmas booking can be tricky, especially when it comes to collecting deposits from everyone in your group. To make things as easy as possible, we don’t ask for pre-authorisations or deposits.

 

We simply ask that you give us as much notice as possible if your party numbers change. This helps us manage our tables and gives us the opportunity to offer the space to other guests.

 

If anyone in your group has an allergy or intolerance, please let us know before your visit so we can do our best to accommodate you. We may not be able to make amendments without prior notice.

 

Groups are welcome to mix and match between our different menus.

 

FESTIVE TOUCHES

Full festive table décor will be available for pre-booked festive reservations only.

 

If your group is ordering from a mixture of the à la carte and festive menus, we can only guarantee crackers for guests dining from the festive menu.

 

FESTIVE & LOYALTY

Our standard loyalty terms and conditions still apply.

• One loyalty offer can be used per table.
• Loyalty points cannot be split across the table.

 

FESTIVE AFTERNOON TEA

Festive afternoon tea is available Monday–Saturday, 12pm–5pm.

• Not available on Boxing Day.
• A minimum of 24 hours’ notice is required for bookings.
• Peacock at Rowsley: 48 hours’ notice is required, with afternoon tea available 12pm–3pm.
• All standard venue terms and conditions continue to apply alongside these Christmas terms.

 

 

 My Longbow loyalty offers:

Monthly offers and discounts available for loyalty members only.

Further information available here.

Monthly drinks offer

Terms:

• 1 Per loyalty account holder.
• Where alcohol is contained member must be over 18.
• Challenge 25 applies.
• Cannot be redeemed or exchanged for any other offer.
• No points can be accrued on the free offering.
• Having the app does not guarantee you service.
• Offers are only available within the selected timeframe

 

Black Friday offers:

 

Gift vouchers

Get more for your money when buying gift vouchers between Friday 28th November – Monday 1st December.

 

Terms:

• Vouchers can only be spent on food and beverage.
• Vouchers must be purchased between Friday 28th November – Monday 1st December.
• Vouchers can be spent through 2026.
• Vouchers cannot be used on any functions or accommodation.
• Cannot be combined with other offers.
• Voucher cannot be exchanged for monetary value.
• Must purchase ‘Black Friday voucher’.

 

Policies

For more information about our specific policies, please click here